AMERICAN provides ongoing support and maintenance for your mailroom equipment including mailing systems, postage meters, folders, inserters, and other document handling equipment. When you purchase, lease or rent equipment from us, you can rest assured that all of your support and service needs will easily be handled in a timely manner. 

When purchasing equipment from AMERICAN, we provide full moving and installation services. Our delivery team will bring your new equipment to your office location and perform set-up, installation, training, and network connection services. When we leave, your device will be fully functional and ready for you to immediately begin using it. Special care is required when moving around your machines, which is why you should call us for help.

Our maintenance plans give you peace of mind knowing any repairs or supplies needed will be addressed promptly. In addition, our expert team of IT and service technicians will provide on-site services for all maintenance requests quickly, efficiently, and professionally, ensuring a worry-free and smooth process.

Most of our products allow nationwide coverage for servicing needs. We evaluate your mailing to consider working direct or utilizing our national dealer channel to support your mailroom needs. We hope you consider us for all your document handling needs.

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Our managed, virtual and on-demand technical services take the hassle out of maintaining your machines. We take care of your tech issues, so you can focus on operating your company. When partnering with AMERICAN for tech support, you can expect a live staff member from our office to contact you, fast response times, qualified and experienced IT and Service Specialists.

Our experience with printing products and USPS rules & regulations allow us to be an educator and solutions provider. We provide detailed cost-per-piece solutions which provide options with printing and postage costs for long-term mailing needs or short-run and one-off mailings. We are USPS MQC Certified allowing us to offer a variety of options to help you control your outbound correspondence costs.